Questions, answered.

A wax-and-oil concentrate of fragrance pressed into a tin. No alcohol, no water, no propellants — just stable oil-soluble fragrance held in a soft wax base. You press a fingertip in, warm it on skin, and the scent blooms close to the body.

Yes. Every formula is 100% alcohol-free, water-free and cabin-friendly. Safe for sensitive skin, hijabs, pregnancies and people who avoid alcohol for cultural or medical reasons.

Sprays project loudly for 1–2 hours and fade. Solid perfume sits closer to skin (a 30–50 cm aura), evolves more slowly and lasts 6–10 hours because the wax base controls evaporation. It is intimate, not loud.

Yes — IFRA-compliant fragrance oils, food-grade carnauba and beeswax, vitamin E. No phthalates, parabens, sulphates, mineral oil or synthetic colour. Vegan editions are marked on the PDP.

Hand-pressed in small batches at our Madhapur studio in Hyderabad. Every tin is poured, levelled, capped and labelled by hand.

Warm a fingertip into the wax for 2 seconds. Press — don't rub — onto pulse points: inner wrists, behind the ears, base of the throat, inside elbows. Skin warmth releases the top notes.

6–10 hours on most skin types. Dry skin holds it slightly less; layer with an unscented moisturiser first for a longer wear.

Yes. Apply the deeper accord first (oud, amber, vanilla) and the brighter one on top (citrus, jasmine, mint). Solid perfume is forgiving — nothing sprays into the air.

No. Because there is no alcohol or water, IKIK does not stain silk, cotton or leather when applied to skin. Avoid pressing directly onto fabric.

Our formulations avoid known reproductive irritants, but every pregnancy is different — please consult your doctor before use.

With daily use: a 10 ml Discovery tin lasts ~4 weeks, a 50 ml tin lasts 4–6 months, a 100 ml tin lasts 8–10 months.

The wax softens above 38 °C but reforms when cool — texture and scent are unaffected. Don't leave it on a car dashboard.

24 months from manufacture, unopened. 12 months after opening. The batch and date are printed on the base.

Yes — refill pucks for 50 ml and 100 ml tins are listed on the Refills page at a reduced price. Keep the tin, swap the wax.

Four 10 ml tins of your choice for ₹599 — the easiest way to try IKIK before committing to a full bottle. Build your set on the Discovery page.

Yes. First-time customers receive ₹399 back as wallet credit on their first full-tin purchase after the Discovery Set.

For hygiene reasons we can't exchange opened tins, but if a tin arrives damaged we'll replace it free. See our Cancellation & Damage policy.

Metros (Hyderabad, Bengaluru, Chennai, Mumbai, Delhi NCR): 2–4 business days. Rest of India: 4–7 business days. North-east & J&K: 7–10 business days.

Free on orders ₹1,499 and above. ₹79 flat below that. Full breakdown on the Shipping page.

Not yet — India only. International shipping is planned for 2026.

You receive a Shiprocket tracking link by email and SMS within 24 hours of dispatch. You can also track from your account.

Write to contact@ikik.in with your order number. We open a courier investigation the same working day.

No. All orders are prepaid. This keeps prices honest and dispatch fast.

UPI (GPay, PhonePe, Paytm, BHIM), credit & debit cards (Visa, Mastercard, RuPay, Amex), net banking and major wallets. Processed by Razorpay.

Yes. We never see or store card numbers, CVV or UPI PIN. Razorpay (PCI-DSS Level 1) handles the full transaction over TLS 1.3.

It auto-refunds to source in 5–7 working days. Email us with the order ID and transaction reference and we'll escalate immediately.

Yes — free of charge any time before dispatch. Email contact@ikik.in with your order number.

Once dispatched, tins cannot be returned for hygiene and product-integrity reasons. Please try the Discovery Set first if you're unsure.

Email a photo within 48 hours of delivery. We replace it free or refund in full — your choice. Full terms on the Cancellation & Damage page.

UPI: 1–3 working days. Cards/net-banking/wallets: 5–7 working days.

No — guest checkout works. An account lets you track orders, save addresses and access wallet credit.

Email contact@ikik.in from your registered address. We erase personal data within 30 days, keeping only the invoice records Indian tax law requires.

Click the unsubscribe link in any email, or write to us. Transactional emails (order, dispatch, delivery) continue regardless.

Email contact@ikik.in or WhatsApp +91 88868 86773, Mon–Sat 10:00–18:00 IST. Average reply: under 4 working hours.